October 13th, 2009

tessapicTessa Shepperson

Residential Landlord and Tenant Law Solicitor

Owner of Landlord Law, an online legal information service

Today we’re tweeting w/ UK solicitor @tessashepperson, who specializes in residential landlord and tenant law

  1. @tessashepperson thank you for joining us today on Twitter. Tell us: who is @tessashepperson?
    Thank you for twitterviewing me! Who am I? Solicitor, wife, mother, blogger, author, Dr Who fan, the list is endless
  2. Tell us about your law practice.
    I am a sole practitioner, and work through my website service www.landlordlaw.co.uk – a 1:many service
  3. What type of clients do you represent?
    Mostly private residential landlords, some tenants and letting agents, occasionally other solicitors too
  4. What is the single most important legal issue affecting those clients?
    Hard to single out one issue. The credit crunch has affected us here, as it has everywhere, & caused problems eg with rent
  5. That’s understandable. What do you tell every new client before you start working for them?
    As I practice via the internet I rarely meet clients face to face. I send them my standard ‘client care’ email
  6. Interesting; I hadn’t thought about that. Tell us about one of more significant client representations you’ve had.
    Alas I have had no big cases. However I am a trail blazer in the delivery of legal services via the internet
  7. Why do your clients hire you?
    Because I really understand my niche. Although I do less casework now, the subscription service is more important
  8. What’s the most active area of your practice at the current time? Is that typical?
    Just now I’m doing a lot of writing, blogging, talks at landlord events & wkg towards a web-site upgrade. Fairly typical
  9. You offer legal info via subscription for landlords & tenants. What are benefits of this model for clients?
    a 1:many service is more efficient than 1:1, so it is less expensive. I help people do to things for themselves
  10. How do you market that practice?
    A few ads, writing articles for relevant journals, my blog , twitter, but most people seem to find me through Google
  11. How do you describe what you do to people you meet at networking events?
    I run an online legal information service for residential landlords and tenants
  12. You blog at Landlord Law Blog (http://bit.ly/qLRGh). Who is it written for? Why should they read it?
    I started it 3-4 years ago as somewhere I could comment on issues + I thought it wd be fun. Readers can learn a bit & ask Qs
  13. Interactive approach (like service). What’s the general sentiment in the UK regarding lawyers using social media?
    I recently mentioned Linkedin at a lawyers mtg & got asked if it was an online dating site! A few eg @BrianInkster get it
  14. Wow. What specific impact on referrals and/or client engagements have you realized from Web 2.0 activities?
    Blog: My stats show that many visitors come to my website from my blog & it has helped raise my profile. Twitter: its early days
  15. How much time do you spend each day developing / enhancing your brand?
    My husband tells me, too much! But it is always in my mind, say 25/7?
  16. 25/8? A lot of time either way…. What is the most significant issue currently facing the legal profession?
    In England we have a new Legal Services Act. But above that I think the internet/web 2 will have a profound effect
  17. What will the legal landscape look like in 10 years?
    People will expect to do business online as a matter of course. Most legal sources will be freely available online, but …
    … people won’t understand it so will still need us. More work than lawyers now care to think about will be commoditised
  18. Interesting. What would you do if you weren’t a lawyer?
    I really enjoy writing so would probably have ended up as some kind of writer.
  19. How do you want to be remembered?
    An innovator who pioneered the online delivery of legal services for ordinary people
  20. What do you do when you’re not working?
    I enjoy reading detective novels, cooking, watching Doctor Who, and spending time with my lovely family
  21. What advice can you pass along to lawyers currently under- or unemployed due to the economic crisis?
    Decide what you really want from life, then work out how to achieve it. There is usually a way, you just have to find it
  22. And our final question for you: what advice do you have for people going to law school today?
    Try to get some wk experience in a law office first, if you find you enjoy law, then go for it, otherwise do something else

That’s valuable advice to close this interesting twitterview. Thanks so much for staying up late to tweet with us!

It was a pleasure! Best wishes from across the pond!

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